4. Mutual Action Plans: Your Secret Closing Weapon
- Claudius
- Jul 7
- 2 min read
You’ve had the discovery calls.The demo landed.Your champion’s excited.
And then... silence.
“We’re waiting on internal approvals.”
“Need to run it by legal.”
“Let’s pick this back up next quarter.”
Deals like this don’t fall apart because of pricing or product gaps. They stall because there’s no shared path to the finish line.
The fix? A Mutual Action Plan. Not just a document. It's an accountability system that turns interest into action.
What Is a Mutual Action Plan (MAP) and Why It Works
A Mutual Action Plan (MAP) is a shared timeline built with your buyer, not for them.
It includes:
Key milestones required to close the deal
Assigned owners for each task (on both sides)
A clear target launch or close date
💡 Think of it like a project plan for buying. Without it, things slow down or stop completely.
How to Build a MAP That Actually Moves Deals
1. Set the Target Close Date Early
Ask:“Assuming this is a fit, when would you like to be live?”
Then work backward from that date to set key milestones. This gives the deal structure—and urgency.
2. Define the Milestones That Matter
Every enterprise deal has friction. Get ahead of it.
Security review
Legal approval
Procurement signoff
Internal business case
Ask:“What usually delays things on your side?”
This surfaces landmines before they blow up your timeline.
3. Assign Owners for Each Step
Ambiguity kills deals. Every task needs a name next to it.
Example:
Milestone | Owner | Due Date |
Security Review | IT Lead (Buyer) | Jan 20 |
Procurement Approval | Finance Director | Jan 25 |
Contract Finalization | VP of Operations | Jan 30 |
Use tools your buyer already knows like Google Docs, Notion, or your CRM.
4. Make It Mutual, Not Salesy
A MAP isn’t just a deal checklist. It’s a co-authored plan.
Frame it like this:"To hit your go-live goal, here's what we both need to get done. Does that timeline feel realistic?"
Pro Tip: If a buyer won’t commit to a MAP, they’re probably not ready to buy. That’s a signal not a failure.
STRATEQS' Perspective: No Plan, No Close
Stalled deals rarely restart themselves.
When deals get stuck at the finish line, it's usually because:
No one knows what the next step is
One stakeholder holds all the cards
You’re waiting for the buyer to “figure it out”
The best closers don’t just wait for a green light. They build the road that leads there.
They set expectations early
They align stakeholders around a shared timeline
They reduce friction by mapping the process before it slows down
Let’s Turn Stalled Deals Into Signed Contracts
On our first strategy call, we’ll:
Review where your late-stage deals are breaking down
Build a MAP structure tailored to your enterprise motion
Equip your team to close with confidence and clarity
Let’s stop waiting for deals to close—and start planning for it.
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